Privacy Policy
This policy explains how Wired Optics, LLC (“WiredOptics,” “we,” “us,” or “our”) collects, uses, discloses, and protects information through wiredoptics.io.
Information we collect
When you request a quote, contact us, or otherwise submit information through this website, we may collect your name, email address, phone number, company, project location, requested service, and project details. We may also collect technical and usage information such as your IP address, browser and device type, operating system, approximate location, pages viewed, links clicked, referral source, and the date and time of your visit.
How we use information
We may use information to respond to requests, evaluate project needs, prepare estimates or follow-up communications, provide and improve our services and website, measure marketing performance, prevent fraud or misuse, protect the website, and comply with legal obligations.
Cookies and similar technologies
Necessary technologies support security and core website functions. Optional Statistics and Marketing technologies remain off until the required affirmative category and service choices are recorded. Review or withdraw those choices through Your Privacy Choices. Our Cookie Policy describes cookies, browser storage and the current consent-manager inventory.
Google reCAPTCHA helps protect forms and the website from spam, fraud and abuse. For that security purpose, Google may process network, browser, device and interaction signals. We treat this security processing as necessary for protected forms, separately from optional Google Analytics and advertising measurement.
Google Analytics
When you allow Statistics, we use Google Analytics to understand visits and website activity, including pages viewed, referral information and events such as quote-request activity. Google may receive online identifiers, the page URL, IP address, browser and device information, and interaction information. This information is not necessarily anonymous. The Google tag is configured not to automatically collect contact-form names, email addresses, phone numbers or postal addresses for matching.
Read how Google uses information from sites and apps that use its services and the Google Privacy Policy. You can decline or withdraw Statistics through Your Privacy Choices. Google also offers a Google Analytics opt-out browser add-on for supported browsers; that add-on does not control every Google service or replace this website's cookie preferences.
Google Ads and conversion measurement
We advertise through Google Ads. When you allow both Marketing and the Google Ads service in Cookie Preferences, our website uses Google tags to measure advertising visits, successful quote requests and eligible website calls. Google may receive ad-click identifiers, page and event information, IP address, browser and device information, timestamps and a random quote-event identifier. Google uses conversion information for advertising reporting and optimization under its terms. These identifiers and events are not necessarily anonymous. Our website quote-conversion event does not include submitted names, email addresses, phone numbers or project descriptions; automatic contact-field matching is not enabled in our Google tag.
Google advertising cookies may retain click identifiers; our inventory lists the configured defaults and short-lived quote-confirmation storage. Google may replace a website phone number with a forwarding number after the required website permission to measure eligible calls. Calls made directly from a Google ad can be reported by Google without a visit to this website and are not controlled by this website's cookie settings. Read how Google uses conversion data, Google call reporting, and our Cookie Policy. Decline or withdraw the Google Ads service through Your Privacy Choices.
Our current website Google Ads setup also requires Statistics and Google Analytics permission because it uses a shared Google tag. Declining either keeps this website measurement off; this does not control calls made directly from an ad.
OpenAI advertising measurement
When you allow both Marketing and the OpenAI Pixel service in Cookie Preferences, we use OpenAI measurement to understand whether ChatGPT advertising leads to a successfully submitted quote request. OpenAI receives a random event identifier and, when available, a ChatGPT ad-click identifier, together with ordinary network-request information such as IP address and browser information. This integration does not use automatic contact matching. We do not include names, email addresses, phone numbers, form-field contents or project descriptions in its measurement event. See the OpenAI Privacy Policy.
After permission, the first-party cookie wo_chatgpt_oppref may remember a ChatGPT ad-click identifier for up to 30 days. After permission, campaign details and the query-free landing-page URL are remembered in the first-party wo_chatgpt_attribution_v2 cookie for up to 30 days and may be included in the quote email delivered to WiredOptics. It does not contain submitted contact details. These attribution fields are not sent in the OpenAI event, and the cookie is removed when measurement permission is withdrawn. A separate pending event record is kept in browser-tab session storage and is valid for five minutes. A failed event request may be retried with the same event identifier during that period; a successful image load clears the record. Unconsumed session records can remain until the tab's session ends or is cleared, but expired records are rejected.
You can withdraw permission through Your Privacy Choices. Withdrawal blocks future OpenAI measurement and clears this integration's browser attribution and pending-event storage. It does not reverse a request already sent or delete an already delivered quote email. Quote correspondence follows the business-record retention criteria in our Privacy Policy.
We record which quote form you use with your inquiry. The ChatGPT campaign form label identifies that form route; it does not by itself establish a paid advertising click.
Campaign information attached to inquiries
With Statistics and Campaign attribution permission, WiredOptics stores campaign labels, the query-free landing-page URL and capture/expiry times in browser localStorage named wo_ppc_attribution_v2. It is valid for up to 30 days from a tagged visit; a new tagged visit may replace it, but ordinary navigation does not extend the expiry. Google click identifiers additionally require Marketing and Google Ads permission. This context can be included with your quote email so we can understand which marketing generated an inquiry. Submitted contact details and project text are not stored in this attribution record. A random inquiry reference and the form route may be included in the ordinary inquiry email without optional tracking; they help identify and administer your request.
Meta advertising tools when enabled
Meta Pixel is listed in our consent manager as an optional Marketing service. Its listing does not mean it is currently running. If enabled, and only after the required Marketing and service choices, Meta tools may measure advertising, help create audiences and process page or event activity, online identifiers, browser and device information, and referral information. Depending on the enabled features, hashed contact identifiers may be used for matching. This conditional description does not mean WiredOptics currently sends those identifiers. Learn more in the Meta Privacy Policy and Meta Ad Preferences. Review active service choices through Your Privacy Choices.
Phone calls, voicemail and recordings
WiredOptics uses Grasshopper to route business calls, handle voicemail and record conversations. Inbound and outbound call recording is currently enabled. Call records may include the caller's or recipient's number, time, duration, routing, connection status, voicemail and conversation audio, including information you choose to say. WiredOptics and its communications providers process this information to handle inquiries, document project instructions, follow up and resolve questions or disputes. Our inbound system includes a recording announcement. This written notice does not replace any recording notice or consent required for a particular call.
If you do not want a recorded conversation, do not continue the call or leave a voicemail; email info@wiredoptics.io instead, or ask about an alternative before discussing sensitive details. Cookie rejection does not turn off telephone recording or remove call records. Grasshopper's current account notice states that call recordings are automatically deleted after 30 days; this is not a promise that call logs, voicemail, correspondence, or any separately retained copies disappear at the same time. Those records follow our disclosed business-record retention criteria and applicable provider settings.
Google call reporting is separate from Grasshopper recording. Calls routed through Google forwarding numbers may disclose caller number, time, duration and whether the call connected to Google for advertising measurement. Google Ads call recording is currently off for this account; a Google-routed call can still be recorded by our Grasshopper system.
Information to avoid sending
Do not put passwords, door or alarm codes, payment-card or bank details, government identifiers, health information, or other sensitive personal information in quote forms, ordinary email, voicemail or recorded calls. Initially describe the business need without exposing confidential network configurations, access credentials, surveillance footage or detailed security plans. If detailed files are needed, arrange an appropriate transfer with us first. Only provide another person's information or site materials when you are authorized to do so, and limit them to what the request needs.
Communications and provider processing
Submitting an inquiry permits us to respond about that request using the contact methods you provide; it does not itself enroll you in an unrelated marketing campaign, authorize optional tracking, or establish a service contract. Hosting, security, form, email and telephone providers process information needed to deliver these communications. Ordinary email and telephone systems are not a secure vault, and no transmission or storage method is guaranteed secure. Providers may process information in the United States and other countries where they operate, subject to applicable law and their own terms; privacy protections can differ. The provider links in this policy explain their processing. External websites and advertising platforms have separate privacy controls; our website preferences do not control activity on those services.
How information is disclosed
We may disclose information to providers supporting website hosting, security, analytics, advertising measurement, email delivery and project communications; to professional advisers; in connection with a business transaction; or when required by law. Quote information is delivered to WiredOptics and its operational providers so we can respond and administer the request. The OpenAI event excludes submitted contact and project fields as described above; that integration-specific limit is not a statement that ordinary website or business processing collects no personal information.
WiredOptics does not sell personal information for money. Disclosures of online identifiers or activity to analytics or advertising providers may be considered a sale, sharing, or targeted advertising under certain privacy laws. Optional Google Analytics, Google Ads website measurement, OpenAI measurement and campaign-attribution storage require their respective category and service choices. A Meta service listing is not evidence that Meta is running. Reject or turn off the relevant optional categories and services through Your Privacy Choices to stop future optional processing in this browser. These choices do not prevent necessary processing to answer a quote request, secure the website or maintain business records. Telephone processing and calls made directly from ads are described separately.
Data retention and security
We retain inquiry, project and communication records for as long as reasonably needed to respond, administer work, preserve instructions, resolve disputes and meet contract, accounting, tax, warranty, safety or legal obligations. Unconverted inquiries are kept only while reasonably useful for follow-up and lawful recordkeeping. Provider event data, call records and backups have separate retention schedules; browser-storage expiry does not delete those records. Privacy-request records follow the periods stated in our rights notices. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security. Contact us to request access, correction or deletion; applicable rights and lawful retention exceptions determine what we can remove.
Your privacy choices
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information; obtain a copy of certain information; or opt out of targeted advertising or certain disclosures. To submit a request, email info@wiredoptics.io with the subject “Privacy Request.” We may need to verify your identity and may deny or limit a request where permitted by law.
Use Your Privacy Choices to review, reject or withdraw optional Statistics and Marketing permissions and submit applicable privacy requests. Browser cookie controls and the provider controls linked above offer additional choices. Submitting a quote request does not itself grant permission for optional analytics or advertising.
Reject or disable the relevant categories and services to stop future optional website measurement. Withdrawal clears this site's campaign-attribution and pending-event records when the relevant code runs; some expired or inactive records and provider cookies can remain until a later visit, browser expiry or manual clearing. A cookie or localStorage expiry is not the retention period for an event already received by a provider, an inquiry email, a call record or a backup. Browser choices do not recall information already sent, erase business records, stop direct-ad call reporting or disable Grasshopper recording. Use the privacy-request methods below for access or deletion requests, which are handled subject to applicable rights and lawful retention exceptions. Choices apply to the browser/device used and may need to be made again after clearing browser data or changing devices.
Children’s privacy
This website is intended for business customers and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Third-party links
This website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this policy.
Changes to this policy
We may update this policy as our services, technology, or legal obligations change. The “Last updated” date above shows when the latest revision took effect.
Contact
Questions or privacy requests can be sent to info@wiredoptics.io or mailed to Wired Optics, LLC, 1801 West End Ave #1057, Nashville, TN 37203.
Universal opt-outs and targeted advertising
WiredOptics does not sell personal information for money. Some disclosures to analytics or advertising providers may be considered a sale, sharing, cross-context behavioral advertising, or targeted advertising under certain laws. Nonessential Statistics and Marketing technologies are disabled unless a visitor affirmatively allows them. A visitor may reject or withdraw that choice at any time through Your Privacy Choices.
We recognize Global Privacy Control (GPC) as an opt-out signal. Our consent manager initially declines optional Statistics and Marketing for a browser sending that signal. Its preferences also provide a separate, explicit choice to override the signal and allow optional processing. Review the current category, service and GPC-override selections in Your Privacy Choices; the displayed preferences determine the choice recorded for this browser. Browser choices apply to that browser or device and do not automatically change every account or device.
Privacy requests and appeals
Subject to applicable law, a consumer may request access, correction, deletion, or a portable copy of personal information, and may opt out of sale, sharing, targeted advertising, or qualifying profiling. Requests may be submitted to info@wiredoptics.io or by calling (615) 246-6616. Use the subject Privacy Appeal to appeal a denial. We will verify and respond within 45 days where that period applies, explain any legally permitted extension, and provide reasons and appeal instructions for a denial.
Data minimization for advertising
WiredOptics does not intend to disclose the contents of free-form quote or contact fields, account credentials, payment data, or sensitive personal information to advertising providers. Advertising technologies, including a Meta Pixel if enabled, are classified as Marketing and are blocked unless the visitor provides the required choice. We do not knowingly sell or share the personal information of children under 16 for cross-context behavioral advertising.
California privacy disclosures
This section supplements the rest of this Privacy Policy for California residents and addresses the California Online Privacy Protection Act (CalOPPA). It also provides CCPA-style transparency without representing that WiredOptics necessarily meets a CCPA coverage threshold. Review the category-by-category California Notice at Collection for examples, sources, purposes, recipients, and retention criteria.
Information handled during the preceding 12 months
During the preceding 12 months, WiredOptics may have collected identifiers and contact information, commercial and project information, internet or network activity, consent preferences, privacy-request information and communications including call audio. These may have been disclosed to hosting, security, reCAPTCHA, form, email, telephone, professional-adviser and operational providers for the purposes described here. OpenAI measurement, Google Analytics, Google Ads website measurement and campaign-attribution storage process information after their required choices. Google direct-ad call reporting and Grasshopper recordings are separate telephone activities described above. WiredOptics has not sold personal information for money. Meta tools are described conditionally and are not represented as currently running.
California rights and request methods
If the CCPA applies, a California resident may request to know or access categories and specific pieces of personal information, request deletion or correction, obtain a portable copy, opt out of sale or sharing, limit qualifying uses or disclosures of sensitive personal information, and receive equal service and pricing after exercising a right. Submit a request through Your Privacy Choices, email info@wiredoptics.io, or call (615) 246-6616. We use reasonable verification proportionate to the request and do not require identity verification for a browser-level opt-out beyond information needed to apply the choice.
Where CCPA deadlines apply, WiredOptics confirms qualifying requests to know, access, delete, or correct within 10 business days and responds within 45 calendar days. A legally permitted 45-day extension will be explained before the initial period expires. Sale or sharing opt-outs are honored as soon as feasibly possible and no later than 15 business days. Request and response records are maintained securely for at least 24 months.
Browser privacy signals and third-party tracking
We recognize Global Privacy Control (GPC) as an opt-out signal. Our consent manager initially declines optional Statistics and Marketing for a browser sending that signal. Its preferences also provide a separate, explicit choice to override the signal and allow optional processing. Review the current category, service and GPC-override selections in Your Privacy Choices; the displayed preferences determine the choice recorded for this browser. Browser choices apply to that browser or device and do not automatically change every account or device.
Legacy Do Not Track (DNT) does not have a uniform technical meaning. We do not take a separate action solely in response to a DNT header that does not also communicate GPC. Optional processing still requires the choices described above.
Necessary hosting, consent-management, and Google reCAPTCHA providers may process internet or network activity for site delivery, security, preference storage, and abuse prevention. Optional analytics or advertising providers may collect activity over time and across services only when their disclosed category is active and the visitor has provided the required choice. Use Your Privacy Choices to review or change that choice.
Sensitive information, minors, and direct marketing
WiredOptics does not intentionally collect sensitive personal information through this website, use sensitive personal information to infer characteristics, or use website data for decisions that produce legal or similarly significant effects. The site is directed to businesses and is not intended for children. WiredOptics does not knowingly sell or share the personal information of consumers under 16.
California Civil Code section 1798.83 permits certain residents to request information about disclosures for third parties' own direct-marketing purposes. WiredOptics does not disclose personal information to third parties for their own direct marketing without the required choice. A California resident may send a request once per calendar year to info@wiredoptics.io or Wired Optics, LLC, 1801 West End Ave #1057, Nashville, TN 37203.
Annual review
WiredOptics reviews these California disclosures at least annually and when its forms, analytics, advertising, service providers, or data practices materially change.
Microsoft Advertising measurement
Added October 27, 2026.
When you allow both Marketing and the Microsoft Advertising service in Cookie Preferences, Microsoft Universal Event Tracking (UET) measures advertising visits and successfully submitted quote requests. Microsoft collects or receives online identifiers, ad-click identifiers, page and event information, IP address, browser and device information for advertising reporting and optimization and its own purposes described in the Microsoft Privacy Statement. This integration does not send submitted names, email addresses, phone numbers or project descriptions in quote events. Microsoft Clarity session recording and automatic contact-field matching are not enabled by this integration.
After permission, UET may use first-party cookies _uetsid (up to one day), _uetvid (up to 13 months), _uetmsclkid (up to 90 days), and Microsoft's MUID identifier. Provider settings and browser controls can change or shorten these durations. A first-party sessionStorage record named wo_microsoft_pending_quote_v1 contains a random event reference, form number and time after a successful quote submission; it is valid for five minutes and consumed on the confirmation page. It does not contain contact details or the project description.
Microsoft click identifiers can also be included with your inquiry email only when Statistics, Campaign attribution, Marketing and Microsoft Advertising permissions are all granted. You can decline or withdraw Microsoft Advertising through Your Privacy Choices. Withdrawal clears this integration's pending event and first-party UET cookies and reloads the page to stop further Microsoft tracking. It does not recall information already received by Microsoft or erase delivered inquiry emails. Rejecting optional measurement does not prevent calling or requesting a quote. Calls directly from ads and Grasshopper telephone records are separate from website cookie choices.
Maps, weather and form security
Technology update: October 26, 2026.
Our existing Cookie Preferences controls optional analytics, advertising and external content separately. Approve enables the disclosed optional categories; Deny keeps them off. Google Maps and Google-hosted place photos require the External Content / Google Maps choice. Allowing maps does not enable analytics or advertising. When these external features load, Google may receive your IP address, browser/device details and interaction information, and may use cookies under its Privacy Policy. Withdrawing permission blocks future loading; it cannot recall information already sent.
Weather forecasts are obtained by the WiredOptics server from the National Weather Service and displayed from a local cache. Your browser does not load the former weather widget or its performance analytics, and we do not request your location for this forecast.
Google reCAPTCHA remains active on pages containing protected forms, including before optional consent, for spam and abuse prevention. Google may process network, device and interaction signals for this purpose. It is separate from optional advertising and analytics. Pages without customer forms no longer load the Contact Form 7 reCAPTCHA scripts. You can browse, call or request a quote without allowing optional services.
We remember the choices for this browser for 30 days. Use Cookie Preferences or Your Privacy Choices to change or withdraw them. Another browser or cleared cookies may require a new choice. These choices do not change the separate telephone-processing disclosures in our Privacy Policy.