Start with the site and the problem

Tell us the jobsite address, what happened and which building or equipment link is affected. Share the cable type and strand count if known, plus the onsite access contact. Photos can be arranged after the first conversation.

Physical fiber work for your facility

The repair scope may include fault investigation, testing, fusion splicing, termination or replacement of a damaged cable section. The cable condition, available slack, enclosures, route and access determine the practical next step.

Coordinating from another location?

Your IT team can manage the project from elsewhere. Share the local site contact, who can approve work and the handoff you need. We can discuss local physical fiber work while your team coordinates its network and equipment responsibilities.

Plan the repair around your site

We will discuss access, affected connections, work approval and any required coordination before work is scheduled. Arrival and repair timing depend on the job and availability.

Call WiredOptics: (615) 246-6616

Can you repair a cut fiber cable?

Many damaged fiber cables can be repaired. The condition, route, available slack and type of damage determine whether splicing, retermination or replacement is appropriate.

What should I have ready when I call?

The commercial jobsite address, a brief description of the fault or damage, the onsite contact and any access limitations are the best starting point.

Can an out-of-state IT team arrange the work?

Yes. Service fit is based on the project address. We can discuss the physical fiber work, approval process and handoff with your remote team.

Send project details

For time-sensitive fiber damage, call first. Use this form to share the commercial site and work you need.

Call about fiber cable damage: (615) 246-6616